Testimonials
Thank you so much for the prompt delivery of the goods I ordered. They are for my daughters 7th birthday this Saturday. I am very impressed with your website, and will be recommending it to all her pony loving friends. I definitely know where I’ll be going for her Xmas presents.Thanks again. Jodi Anderson.
I wanted to write thanking you for your excellent service. I telephoned late on the 17th of December to submit an order for Christmas. I was impressed that you were still taking calls and extremely grateful that everything was dispatched and arrived in perfect condition before Christmas. Your customer service is a credit to your business and I wish you every success in the future. Once again many thanks, Regards Mark Yates
The T-shirt was so cute (my niece will love it) and the pony photo frame was excellent. Good value for money. Thanks for the quick delivery. Will mention your website to friends and family. Alison MacRae
Just wanted to let you know that the Hearts and Dotty Fleece arrived safely this morning and is absolutely Gorgeous. I am really delighted with the rest of my order. The T-shirts are beautiful, my niece is going to be one delighted little 8 year old next week for her birthday. I will be back to re-order in the future to use my Voucher that you so kindly enclosed. I have told a few friends about your site so hopefully they will have a look at your website and order some items from you as well. Thank You Very Much, Kind Regards Julie
Just to let you know Beth loved everything; clothes fit and she is so happy with everything else. She is in the middle of doing the puzzleball; I am sure we will be back in the near future for another…do you have the full set in stock? It was so nicely packaged too with a lot of attention to detail. So, all in all, thanks and we’ll be in touch soon.” – Mrs J Jarrett
I would just like to say how impressed I was with your speedy delivery, I dont think I have ever ordered something from the internet and have it arrive the next day, I will definately be using you again in the future and recommend you to my friends. Thank you very much Liz Southouse
Dear Tracy & Kari, The Mischief cushion is fantastic! It looks great on Beth’s bed with the duvet – I am very impressed with the quality of the cushion cover and the filler – looks as if it will keep its shape well. The stationery organiser and pony snack box (that we are using for storing yet more stationery in the run up to secondary school!) look great on Beth’s desk – so all in all we couldn’t be more pleased! Many thanks. Enjoy the rest of the holiday (can you believe after a nice weekend it is raining again!) and we’ll be in touch soon. Best wishes Julie and Beth
Hi have just received the mischief backpack we ordered today, just wanted to let you know how delighted my daughter is with it, it’s lovely!! wish I had had a bag like that when I was at school!! The delivery was very quick, we shall be ordering again!! Thanks so much for your excellent service. thanks again Sara-Jane
Dear Tracy, Received the parcel this morning, just in time for Chloes birthday tomorrow.Very pleased with the gifts especially the money box. Many thanks for all your help. Helen
Hi, just wanted to thank you for a wonderful service. I placed an order with you on Friday afternoon and received it very early Saturday morning! Was very impressed. Thank you. Jenni Scott
Hi Tracy & Kari, Thank you so much for wrapping my order in pink tissue as these gifts are going directly to my niece in Essex for her 8th birthday on Saturday, and like most girls, pink is her favourite colour. Thank you so much for that little gesture and for responding to my email. These little things make me glad that I have shopped at your website and I will definitely be a regular customer as I love to be able to send a present to my niece just because I miss her soo much since I moved to Australia. Have a really lovely day. Kindest regards Tanya Geisha PS I’m glad your business is busy, but then with the range of products you have, I’m not surprise
Good Morning, Just a quick email to say thanks very much for the super fast service and excellent goods. I ordered my daughters Mischief bedroom pack yesterday (Thursday) and received it at 7.30am this morning (Friday)!! This is my second order off yourselves and once again excellent service!! I am sure my daughters bedroom will look fab with the bedding and stickers up! Thanks once again. Sarah
I just wanted to email and say thank you so much for your excellent service. I have ordered quite a few things from you now and your speedy delivery is amazing! My daughter has always been delighted with everything I have ordered for her and I’m sure she will love her Moon Shadow tshirt when she gets it for her birthday in October. I was really impressed with the way the t-shirt was wrapped in lovely pink tissue paper with luv ponies stickers, it was a lovely extra and I know she’ll be delighted. Once again, many thanks and keep up the good work! Kate Lancaster, Sheffield
Hi, I have received my order this morning and I am thrilled to bits with the items. My daughter will be so pleased with these for her birthday! Thank you for being so efficient – I will definitely buy from you again!! Warm regards Jan
Thank you for such a brilliant and fast service! I ordered a personalized hoody for my daughter and it came within 2 days! I had been told that due to holidays you could not process rush orders but when I explained it was for my daughter to wear at her ‘Pony Birthday Party’ you said you’d try your best and its here!! My daughter will be so happy! Thanks again Keely Woodley
I just wanted to thank you so much for the excellent service I received when ordering my daughter a purple Mischief coat. It arrived quickly, was well wrapped and the coat itself was better quality than I was expecting. My daughter loves it and we will definitely use you again. Many thanks Emma Turley
Just wanted to say thank you very much for my delivery of Summer…..my 8yr old step daughter is going to be over the moon when she opens it on Xmas day….. Thank you for such a speedy delivery. Kind regards Lisa Hill
Hi Tracy Many thanks your help. Parcel will be delivered this pm. It’s my daughter’s Birthday tomorrow so she will receive these items in time. Thanks again for your help and for providing an excellent service! Carol Hodgson
Dear Tracey, Thanks you once again for the pleasant and efficient service! Your customer service is second to none. I have purchased gifts from you several times, by phone and online and have always been impressed with the prompt and friendly service you both provide.It was great to meet you both at the Horse of the Year Show. Hope to see you next year! Regards Paula Gledhill
Just to let you know my order has arrived and how pleased I was with it. The detail of sprinkles and tissue paper wrapping made it a lovely parcel to open and I will be reusing them when wrapping my daughters Christmas present. Many thanks Claire
Dear Tracy I just wanted you to know how impressed we are with your customer service. It really is 110%! I ordered my goods on 1/12/09 at about 2pm and was amazed when they turned up on the 2nd!! Thank you for keeping me informed about what was in stock and I really think your service is second to none. I will definitely be using you again and I know that my daughter Hayley, is going to have the biggest smile on her face on Christmas morning!! (Hayley loves horses and was due to start riding lessons at the beginning of October, but the day before she was due to start, she sat on a friend’s horse and she fell off and broke her arm, so we have had to postpone the lessons until the New Year.For this reason, it was important to us that we got the Breyer things she really wanted as she has had a tough time of it recently!) So a BIG THANKYOU and have a lovely Christmas!! Kindest Regards Susannah Trickett
Thank you so much for your email, game arrived yesterday I believe. Once again thank you for your awesome customer service and prompt replies. I will you all a very Merry Christmas Kind regards Maxine
Hi, Just a quick note to say thank you for the extremely fast delivery of my order – I only ordered at 2.30 yesterday and the order had arrived by lunchtime today – fantastic!. My daughter will be delighted with her jacket and the quality is great, in fact the quality is fantastic on everything I have bought. I very rarely write to anyone after receiving an order but felt I had to write to say Thank you and that with a pony mad daughter will definately be ordering from you again and will be happy to highly recommend. Mrs B Bowling
I felt the need to e-mail how pleased I was with your service. I ordered late Thursday afternoon and my order was with me the next day. Fantastic service and boxed well with little confetti sprinkles and pink tissue inside the box. I had rung up to ask about a top and expected as with many online stores for little help or support. However you were friendly and helpful and I cannot recommend the store highly enough. On the same day I placed a Disney Store online order and a week later I have just received an e mail saying it was dispatched today! Delivery charge was more expensive and I have rung them up to complain!! No comparison between the two in terms of customer satisfaction! Thank you again and I hope your business continues to flourish. Claire Banks
Hi, Just wanted to let you know that the mischief hoodie I ordered on Monday arrived today, couldn’t wait until my Jessica’s birthday tomorrow to show it to her so let her have a peek tonight!!, well she absolutely loves it!!! Thanks so much for your help in getting the hoodie so quickly, I really appreciate it, as with other orders I have received from luv ponies, you have been more than helpful.
Thank you so very much for the Ranch lunch box which I purchased for my 8 year old daughter last week. I have been searching for a horse/pony lunch box since January so was more than pleased to find this one. My daughter was absolutely thrilled with it and is the envy of her school friends at having such a unique and wonderful lunch box. Regards, Debby Causton
Hi Tracy hoodie arrived today, much to the delight of my daughter who has not taken it off since she opened the package ! Looks as though it is going to be one of those items that has to be washed when she is asleep at night…..I’m sure you are familiar with the scenario! Thanks Jenny
Hello. Thankyou so much for my order. I am very pleased with all of my daughter’s goodies and i know she will be a very happy girl when she gets them…Thank you again. Lisa XX
Dear Luv Ponies Just wanted to let you know how impressed I am (again) with your delivery service. I live in Australia and love spoiling my horse mad niece back in England. I have shopped with you before, but just as I thought you couldn’t get any better you prove me wrong. I ordered Pinky (order no LUV4154) for my niece around 2.45pm (UK time). I was not expecting her to receive her surprise present until at least Wednesday, but I received a text from my mother-in-law to say that it had arrived just as my niece was walking out the door to go to school. What a wonderful way for her to start the school day with a present. What service. I look forward to shopping with you again and again. Many thanks Tanya Geisha
Hello Tracy Just a note to thank you very much for ensuring that my niece Lucy received her pony ‘tee shirts’ on time for her birthday – she was delighted with them of course, and wore one of them at her pony party at the stables for disabled children. Also she adored the silver pony ‘confetti’ that had been included within the wrapping – what a lovely idea. Many thanks for great customer service. Stephanie Seward
Hi Tracy I would like to thank you very much for all your help with my sons school bag. We have been away on holiday and arrived home to find his new school bag. He is absolutely delighted with it. I had originally ordered the blue rucksack to have his name embroidered but it was no longer available. I am delighted that you suggested the camouflage bag and would say this is more suitable for his needs. So a huge thank you for all your help and service. I will be putting more orders in especially for Christmas. Kind regards Sharon Thomson
Hi I have placed two orders with you recently and i just wanted to give you a wee bit of feed back. My daughter loves your products, i find your web site simple to use and the hoodies we have ordered are lovely quality. I was delighted in both instances with the prompt delivery and have recommended you to all of Olivia’s pony loving friends and their mums! — cheers Lesley Davidson
Hi, Just wanted to say a big Thank You for the wonderful service you provided. I received the pony best friends necklaces today and am absolutely delighted. My grandaughter will love them. I will certainly use your company in the future. Best Wishes, Sheila Murray
Thank you – the duvets arrived safely and we do love them – in fact we love all the pony stuff on your website! Im sure we will send another order in for christmas! Jenny
I would just like to say that you really are such a lovely company to deal with. Small order placed yesterday afternoon, received this morning (Saturday) so a big thank you for your brilliant service and excellent quality of items.
Hi, Just wanted to say how much my 5 year old pony mad daughter loves her Mischief messenger bag!! She had it packed up as soon as she received it yesterday ready for school and can’t wait to show it off on Monday! Zara hasn’t received the hoodie or the socks yet as we are saving them for her 6th birthday in a few weeks but we both thought they were beautifully wrapped and you have saved me a job! Thank you for your help for me in choosing the order, and I look forward to ordering more from your site soon, Jules
The T-shirt was so cute (my niece will love it) and the pony photo frame was excellent. Good value for money. Thanks for the quick delivery. Will mention your website to friends and family. Alison MacRae
Tracy . Thank you very much. My grand daughters jacket arrived today. Its is beautiful. Can’t wait until her birthday to give it to her so am sending it tomorrow. You have been so patient with all my questions. Thank you again. Joy
Tracy I ordered a mirror and rucksack from you last week and they arrived the next day. I just wanted to let you know that my niece was absolutely thrilled with both of the gifts. She is requesting the helmet cover and socks for Xmas so I’m sure I’ll be back on your site again soon! Kind regards Rachel
Tracy I am very impressed with the products and service you guys have provided, will use you again in the future. Kind regards Helen
Tracy Just wanted to say thank you for the great service. Your company is a pleasure to do business with and we will be back for more lovely pony things! Regards Alex
Tracy, I got the order! I got your order from England before the order from California if you can believe that!! J Thanks for everything! Kim
watch has arrived….what a beauty…..my grandaughter will love it….well done…..Denys Palmer
Would like to say a big thanks to Luvponies.com. Ordered a hoodie for a birthday present which arrived the next day. Very prompt, friendly service and the hoodie is lovely. So thank you again, Will definitely use your company again! Heather Docherty.
Thanks for such brilliant and speedy service, as ever, bag and onesie arrived today Thank you!
Thanks for the order,the delivery by first class post was excellent. I am sure my grandaughter will be delighted with the fleece, Thank you Leslie f Allen
Thanks great service can’t believe how quick it arrived and lovely product my niece should love it thanks
Thanks Tracy, The gift was delivered, with note, and Tia was really thrilled. Thank you for excellent and very fast service. Regards, Julie
Thanks Tracy. The door sign has arrived and it is fabulous! Have a very Happy Easter. Jules
Thankyou so much for the prompt delivery of the goods I ordered. They are for my daughters 7th birthday this Saturday. I am very impressed with your website, and will be recommending it to all her pony loving friends. I definately know where I’ll be going for her Xmas presents.Thanks again. Jodi Anderson.
Thank you so much I received my order today, 24 hours after phoning it through, don’t think you can ask for a better service. Very pleased with the colour – navy and pale blue – so I’m very happy with my order and I’m sure my granddaughter will also be delighted. Love the horse confetti that was sprinkled inside the parcel, nice touch. Pat Henderson
Thank you so much Tracy…much appreciated….my step-daughter just received her jacket for her daughter.. and is well chuffed with it…am sure will be ordering from you again especially with 2 grand-daughters horse riding now.?? Regards Pam Horsell
Thank you very much for the prompt and excellent service, the pin diary arrived in time for Christmas, and my daughter loves it, she couldn’t speak with excitement when she unwrapped it.
THANK YOU Tracy, got my goodies very quickly and they are perfect, i’m sure my God daughter will love them, be back in touch for Christmas presents. Thanks once again, great service. Dawn x
Just a quick note to say many thanks for my order that was delivered this morning. I am very impressed with the speed and efficiency of your company and I am very happy with the goods I have received. I am sure that my step-grand-daughter in Australia will be thrilled with her Xmas and Birthday (in January) presents. I really love the horsey sprinkles which I shall include when I wrap her present. Many thanks again, Regards, Heather Lee
I just wanted to say many thanks for my goods which have just arrived, I only ordered them yesterday! Great service, well packaged and incredibly speedy. Thanks again Dympna Kilby
Hi I just wanted to say a huge thank you for the lovely jacket,such good quality for a little price. Not only that but it arrived the very next day, exceptional service. Wishing you a successful selling season x Joyce
Thanks for all the items very, very pleased with them, lovely christmas gifts for my daughter, she is going to be so pleased with them. What a lovely web site you have for all those “Pony Lovers”, wish I was young again! Once again, thank you very much, looking forward to placing an order with you again and letting my friends know what an excellent service and web site you have. Once they all see Leah’s hoody and other items I know that you will have lots and lots more orders!
Glitter lava lamp is gorgeous!! My daughter will love it. Many thanks Clare Muggridge
I would just like to say that I used the luv ponies website this year for some stocking fillers for my horse mad daughter and have been really impressed by the personal and efficient service I have received. The delivery is excellent and unlike some of the other websites the products are good quality items and you have a lovely range of ideas for all occasions. I cannot fault your customer service in any way and you have gone out of your way to make me and my daughter happy. Thank you so much and have a lovely Christmas, I shall be in touch for the birthday celebrations soon!
Just to let you know, my parcel arrived today in plenty of time to go into the girls’ stockings! Thank you so much, still waiting on an order placed weeks ago with Amazon!!! So big brownie points to you! Thanks again, Elizabeth Masson
Dear Tracy, I would just like to say a big thank you. I placed an order with you for my daughters birthday presents and requested for the items to be sent as soon as possible in order to arrive in time. I could not believe it when the postman brought them the very next day. Brilliant service and the gifts look fabulous. I’m sure my daughter will be delighted. Thanks again, will be shopping with you again soon. Regards Ms Robinson
Hi, Thank you. I have just received my order and I can’t be happier,That was a very quick delivery! thank you. My little girl will be happy once she sees them too.
Hi Tracy, Just to let you know that I received my order today. Thank you very much for an excellent service. It is clear that luvponies.com means a lot to you as you go the extra mile! I will be recommending your website to all the mothers of the pony mad I know. Once again, thanks for the first class service. Kind Regards, Ann Hood
Dear Tracy Thank you so much for my order, which I received today in good time for my daughers birthday. I just wanted to say that the quality of the earrings and stationery were perfect. I shall be ordering again. Thanks again Tracey Howarth
Brillant. Thanks again. Really happy with the service received. Regards Maureen
Have just to say a huge thank you!! Have bought from you in the past; always great but this was exceptional! My god-daughter wanted a pink mischief hoodie with name on the back but only told me on Wednesday for a Monday birthday! Placed order but told her it wouldn’t be here on time but lo and behold it arrived yesterday (Saturday!) So thrilled as will Abbie be tomorrow Many thanks for such amazing service Julia
THANK YOU Tracy, got my goodies very quickly and they are perfect, i’m sure my God daughter will love them, be back in touch for Christmas presents. Thanks once again, great service. Dawn x
Hi Tracy the lovely alarm clock arrived today, I was amazed as I only got confirmation that it had been dispatched last night, and was waiting when I got back home early afternoon, I have no doubt my pony mad daughter will love it, can’t wait to give it to her on her birthday on Wednesday. Thanks so much for your help and the wonderful service you offer, kind regards, Miranda x
Hi Tracy Thank you so much. Francesca was thrilled. Also, Just wanted to say Thankyou for the great service & the fantastic quality of the Zip up Jacket & Silk, Francesca loved them. Debbie
Hi Tracy hoodie arrived today, much to the delight of my daughter who has not taken it off since she opened the package ! Looks as though it is going to be one of those items that has to be washed when she is asleep at night…..I’m sure you are familiar with the scenario! Thanks Jenny
Hi Tracy Just wanted to say thank you for your speedy and professional service. I will certainly recommend your site to other horse fans. I will be back to shop again soon. One very happy customer Carole
Hi Tracy Thank you, that’s superb service J Many thanks, Colin
Hi Tracy Just to let you know that I received the bowls yesterday. They are lovely. One of my dogs is very fussy and doesn’t always eat her dinner out of certain bowls but she really likes this one! Kind Regards Maria
Hi Tracy Thank you for prompt service, cushion cover came very nicely packaged, our granddaughter will be thrilled. Kind regards Pam
Hi Tracy Thank you so much for the excellent service and fantastic customer service. Over the last few years I have ordered a lot of products from Luv Ponies and have always been extremely pleased with all the items purchased. I had a query on the delivery of the pendant I recently ordered and was extremely happy with your level of customer care and efficiency. It’s lovely to have a company you can guarantee to be so helpful and efficient. Thank you Lori x
Hi Tracy The silk arrived and it’s utterly perfect! My little 5 year old loves it and is itching to get it on her hat this weekend. Super easy ordering and speedy delivery! I will definitely be back. Please feel free to use this as feedback / review wherever you need. Very best wishes Sam
Hi Tracy I would like to thank you very much for all your help with my sons school bag. We have been away on holiday and arrived home to find his new school bag. He is absolutely delighted with it. I had originally ordered the blue rucksack to have his name embroidered but it was no longer available. I am delighted that you suggested the camouflage bag and would say this is more suitable for his needs. So a huge thank you for all your help and service. I will be putting more orders in especially for Christmas. Kind regards Sharon Thomson
Hi Tracy, We ordered a personalised bootbag last week and I just wanted to thank you. It arrivent quickly and as with all the other items we have ordered from you the quality is great. Amy still has the personalised hold-all we ordered two years ago complete with diamanté gems that she uses every day for school. In the meantime my son and I have been through countless bags in the same space of time. You are my go to website for pony gifts and i tell everyone looking for a pony gift, especially if it’s personalised to go to you. At a time when so much you order online turns out to be well below par I know we can always count on you for great quality and great service. Thank you , Katie Buckland x
Hi Tracy, just wanted to say a huge thank you for supplying Lucie’s birthday gifts last week. Having only contacted you 3 days prior to it I was dubious as to whether they would get to Ireland in time but they arrived in less than 48 hours including personalizing the jacket for me which was incredible. All products were fantastic quality and value and your customer service skills when I rang you about the order are unmatched in any company I’ve ever dealt with! Congratulations on running a brilliant website with beautiful products. I will 100% be shopping with you in future and spreading the word about your shop. Many thanks again, Jennie Ps I’ll send on photos of her with her stuff in case you want to use them for anything
Hi Tracy, Just to let you know that I received my order today. Thank you very much for an excellent service. It is clear that luvponies.com means a lot to you as you go the extra mile! I will be recommending your website to all the mothers of the pony mad I know. Once again, thanks for the first class service. Kind Regards, Ann Hood
Hi Tracy, Just wanted to say thank you for the swift exchange of my daughters hoodie. I spoke to you last Thursday after ordering the hoody for Christmas age 11/13 and it being much too small. I returned it that day and have today Tuesday received the bigger size – what excellent service. It is a much better size and my daughter is thrilled. Thank you very much I will certainly shop with you again. Kind Regards Catherine Espin.
Hi Tracy, Received my order this past Monday and everything arrived beautifully and the mirror in one piece! Very, very happy with my purchase and how quick it got to me. Thanks again very much! J A happy Canadian customer! Trish
Hi Tracy, I just wanted to email to thank you very much for the personalised hat cover you sent for my daughter. She absolutely loves it and it looks fab! I was really impressed with the help and service you gave me when I phoned as I have no idea about horse riding and you explained the difference in hat covers really well. We both loved the wee sparkly horses that you used to package it as well! This is a new hobby for my daughter so I imagine I ll be making more purchases in the future. Thanks Victoria
Hi Tracy, Just wanted to say a huge ‘thank you’ for the personalised onesie. As you rightly say, these are generous in size (extra small adult too big for me at 5’3”) but will fit my 13 year old daughter perfectly. I know she’ll be wearing it for the whole of Christmas Day! Thank you for such efficient and personal service, and wishing everyone at Luvponies a truly happy, but most of all restful, Christmas. Kindest regards, Debby Causton.
Hi Tracy, Thank you for the wonderful jackets that we received this morning. We are absolutely delighted with them, and we wanted to say that the service you give is second to none! Thank you again, Take good care of yourself Kindest regards Brian and Jean
Hi Tracy, Thank you for your very prompt service everything is good. Take care, Gerard.
Hi Tracy, The top I ordered has arrived and it’s perfect, it’s a present for my sister, Many thanks Lorraine
Hi Tracy, We got our parcel today and my daughter is thrilled with her T-shirts and gym bag, thank you so much for sorting out my order, Isobel has a riding lesson tonight with her cousin, so Willow will be getting her gym bag soon. Thank you again for all your help, Tamsyn.
Hi Tracy, Just wanted to say thank you for getting this late order to me in time for my grand daughter’s Birthday. This is her second (picture) hoodie from you and, once again, she was absolutely delighted. You really pulled the stops out for us in the aftermath of Christmas and New Year, and your efforts were well worthwhile. I shall certainly recommend LUVponies to all my grand daughter’s ‘horsey’ friends. Again, many many thanks and Happy New Year Best wishes Penny Llewellyn
Hi Tracy. The sweatshirts arrived today. The girls are going to be so overjoyed when they see them. Thank you for your wonderful service. I’ll certainly recommend you to my friends. Best regards. Patricia
Hi Just wanted to say thank you for the birthday pack. Olivia will love the pencil case (to go with her Mischief rucksack and duvet cover!). You never fail to delight! Thanks Sx
Hi I just wanted to say a huge thank you for the lovely jacket,such good quality for a little price. Not only that but it arrived the very next day, exceptional service. Wishing you a successful selling season x Joyce
Many thanks for prompt action with my order which arrived today. Love the colour, one very happy granddaughter on Christmas Day. I would definitely use your Company again and pass the word to family and friends.
Many thanks for such a swift service. My daughter didn’t think the bag and lunch box would arrive in time for her to start back to school but it did, much to her delight. Thanks once again Mandy
Many thanks for your outstanding service, duvet cover and cushion were delivered today and I know my daughter will be over the moon when she receives them on her birthday. Brilliant! Regards, Sue
Many thanks for your prompt action in dealing with my order, which arrived Friday. Love the colour, one happy drandaughter on Christmas Day. I shall not hesitate to use your Company again, and pass on to family and friends. Thanks once again, regards Val Rowling
Morning Tracy, Received both items today. They are perfect and exactly what we wanted. We will be sure to pass your details on when people ask where we got the items. Thank you very much. Regards, Geoff
My daughter received her jacket yesterday and she is happy beyond words. The quality is great and looks fantastic! Thank you so much!
My order arrived complete this morning. I just wanted to say thanks very much for pulling out all the stops to get this order to me as quickly as you did. I’m sure my daughter will be delighted on her forth coming birthday. Brill service, very happy customer, please pass on my thanks to all involved. Regards Simon
My order has just arrived and I am over the moon with it! For the price I paid and the quality of the item I am more than happy to purchase more in the future! Very happy with my order thank you so much x
Order arrived in good time – really impressed with the quality of lunch bag for the price, thank you Rachael
order received this morning very pleased thank you mrs coleman
Order received today. Beautiful thanks so much. Sarah
Received today fantastic thanks so much for sorting out the towels my daughter was into the bag before I could stop her and is totally in love with them and already wearing her t-shirt! Thanks for excellent service, Anna
Safely here ! All perfect thank you so much X Judi
Thank you – the duvets arrived safely and we do love them – in fact we love all the pony stuff on your website! Im sure we will send another order in for christmas! Jenny
Thank you for sending our order so quickly. We are very pleased with the “hoodie”. I am sure it is going to make a little girl very happy on Christmas Day. Adrian Lucas Granddad Salisbury
Thank you for such a brilliant and fast service! I ordered a personalized hoody for my daughter and it came within 2 days! I had been told that due to holidays you could not process rush orders but when I explained it was for my daughter to wear at her ‘Pony Birthday Party’ you said you’d try your best and its here!! My daughter will be so happy! Thanks again Keely Woodley
Thank you for your amazingly good service. Have already recommended you to others!
Thank you so much for getting my order to me so swiftly. It’s great! Thanks again Felicity
Thank you so much for not only your fantabulous “wild” bedroom range which I’ve just bought for my daughter – but also for the best service experience I’ve ever encountered whilst online shopping (I do almost all of my shopping online!). Next day delivery, excellent shipping charges, fabulous courier company used to keep customers informed! Totally top marks!! I will most certainly be recommending you and revisiting for more shopping. Thank you from myself and my very happy pony mad daughter Sam Pritchard
Thank you so much for your email, game arrived yesterday I believe. Once again thank you for your awesome customer service and prompt replies. I will you all a very Merry Christmas Kind regards Maxine
Thank you so much, your order arrived yesterday, which really made me so happy as only ordered on Monday 25th for my grandaughters birthday on Friday 30th. This was really appreciated and the things I ordered are wonderful. Regards Maureen Chidley
Thank you very much for dispatching my order so quickly. The bags are very nice and am sure to be shopping with you again soon. Thanks again Linda
Hi Just to let you know the hoodie turned up today. It looks brilliant. Think she will be very happy with it or as they say these days “Well cool” Many thanks for your help. Best wishes Ken
Hi, Just wanted to say how much my 5 year old pony mad daughter loves her Mischief messenger bag!! She had it packed up as soon as she received it yesterday ready for school and can’t wait to show it off on Monday! Zara hasn’t received the hoodie or the socks yet as we are saving them for her 6th birthday in a few weeks but we both thought they were beautifully wrapped and you have saved me a job! Thank you for your help for me in choosing the order, and I look forward to ordering more from your site soon, Jules
Hi, Many thanks for looking after my order. If arrived so quickly and it’s lovely. Kind regards Kellie
Hi, A very big thank you for the girls personalised riding jacket and silver locket which I ordered for my granddaughter Isla’s birthday. Excellent service, well packaged and delivered within three days, so pleased. The jacket is very good quality and Isla was thrilled. Couldn’t be more satisfied, and will certainly use luvponies again. Thank you, Pat.
Hi, Received my daughters fleece today and it’s lovely ?? Thank you very much, she is very pleased with it. Emma
Hi, I have received my order this morning and I am thrilled to bits with the items. My daughter will be so pleased with these for her birthday! Thank you for being so efficient – I will definitely buy from you again!! Warm regards Jan
Hi, Just a quick note to say thank you for the extremely fast delivery of my order – I only ordered at 2.30 yesterday and the order had arrived by lunchtime today – fantastic!. My daughter will be delighted with her jacket and the quality is great, in fact the quality is fantastic on everything I have bought. I very rarely write to anyone after receiving an order but felt I had to write to say Thank you and that with a pony mad daughter will definately be ordering from you again and will be happy to highly recommend. Mrs B Bowling
Hi, Just wanted to let you know that the mischief hoodie I ordered on Monday arrived today, couldn’t wait until my Jessica’s birthday tomorrow to show it to her so let her have a peek tonight!!, well she absolutely loves it!!! Thanks so much for your help in getting the hoodie so quickly, I really appreciate it, as with other orders I have received from luv ponies, you have been more than helpful.
Hi, just wanted to thank you for a wonderful service. I placed an order with you on Friday afternoon and received it very early Saturday morning! Was very impressed. Thank you. Jenni Scott
Hi, just wanted to thank you for the great service, ordered the filled party bags and they are beautifully packed, with great gifts my daughter and friends will love. Thank You, Regards Lorraine
Hi, Thank you I received the hat silks this morning they are great. Many Thanks Nicol Wyatt
Hi, I just want to say a huge thank you to the lady I spoke to on the phone on Tuesday. I needed some items despatched quickly for my daughters birthday. The lady I spoke to was really helpful, took my order there and then and my items arrived the next day within an hour time slot that the courier texted with in the morning. The items I ordered (mischief jacket, mischief hoody and bracelet) were all gorgeous and really good quality. My daughter loved them all! Purchasing from you was a great experience , I will definitely return again and will also recommend you to all my friends. Thanks so much again for your help with making sure a 7 year old girl had fabulous presents to open on her birthday. Kerry
Hi, Just a quick note to say that the sapphire photo hoody we purchased is fantastic! We will have a very smiley little girl on xmas morning. looking forward to the bedding and pin board arriving. Also whenever I have needed to contact you I have always found you to be cheerful, helpful and a pleasure to deal with. thanks again claire sissons
Hi, Just wanted to say a big Thank You for the wonderful service you provided. I received the pony best friends necklaces today and am absolutely delighted. My grandaughter will love them. I will certainly use your company in the future. Best Wishes, Sheila Murray
Hi, Thank you. I have just received my order and I can’t be happier,That was a very quick delivery! thank you. My little girl will be happy once she sees them too.
Hi, Wow! We are impressed with both the speed of delivery of the order, and more importantly with the quality of the hoodie and printing. Thank you for responding so quickly when we mentioned that Alysia’s birthday was on Monday 23rd. The hoodie arrived today, only one day after we placed the order, and is perfect. We shall certainly use your services again and will recommend you to our friends. Best Wishes Adrian and Marie
I felt the need to e-mail how pleased I was with your service. I ordered late Thursday afternoon and my order was with me the next day. Fantastic service and boxed well with little confetti sprinkles and pink tissue inside the box. I had rung up to ask about a top and expected as with many online stores for little help or support. However you were friendly and helpful and I cannot recommend the store highly enough. On the same day I placed a Disney Store online order and a week later I have just received an e mail saying it was dispatched today! Delivery charge was more expensive and I have rung them up to complain!! No comparison between the two in terms of customer satisfaction! Thank you again and I hope your business continues to flourish. Claire Banks
I have just received the jacket for my little girl and she is made up with it, loves the colour and that it is personalised also that it has a horse on, so thank you so much for making her smile and the prompt service as well. Thank you Mrs Charlotte Bullock
I have just received watch that i ordered yesterday. Excellent service. My grandaughter will luv it. Thank you
I have received my order very pleased with it and the efficient service thank you Christine Bex
I just wanted to email and say thank you so much for your excellent service. I have ordered quite a few things from you now and your speedy delivery is amazing! My daughter has always been delighted with everything I have ordered for her and I’m sure she will love her Moon Shadow tshirt when she gets it for her birthday in October. I was really impressed with the way the t-shirt was wrapped in lovely pink tissue paper with luv ponies stickers, it was a lovely extra and I know she’ll be delighted. Once again, many thanks and keep up the good work! Kate Lancaster, Sheffield
I just wanted to say many thanks for my goods which have just arrived, I only ordered them yesterday! Great service, well packaged and incredibly speedy. Thanks again Dympna Kilby
I just wanted to say what a wonderful website you have such great ideas and gifts for my pony mad daughter. And a massive thank you for your great service and very polite staff. I will definitely recommend using this website
I just wanted to thank you so much for the excellent service I received when ordering my daughter a purple Mischief coat. It arrived quickly, was well wrapped and the coat itself was better quality than I was expecting. My daughter loves it and we will definitely use you again. Many thanks Emma Turley
I must congratulate on your wonderful service.The hoodie is just perfect and thank you for changing the size for me. I only wish i had more grandchildren to order more from you Thank you and kind regards to you all.Sheila Beasley
I purchased a hoodie ( I never fall off I dismount with style) in the adult version for my daughter for Christmas . I would very much like to leave a review as I am so pleased with it but I can’t find an option. The overall experience was perfect and the product is fantastic. Can’t wait to give it to her at Christmas! Many thanks I’ll be back!! Clare Mallinson
I really want to thank luvponies for the really fast dispatch and delivery of my order it was a hoodie for my horse mad Granddaughter with her name on it. I was advised by Amazon that I would not receive it until 27th December imagine my surprise when it arrived today 19th in time for Christmas and I am very pleased with it thank you so much I’m sure she will be thrilled with it.
I telephoned you regarding a faulty pencil case and within 2 days you posted a new one without question or charge. i am extremely grateful of your professionalism and generosity and wish you had a testimonial page so this could be posted on it. once again, thank you , julie baylis.
I wanted to write thanking you for your excellent service. I telephoned late on the 17th of December to submit an order for Christmas. I was impressed that you were still taking calls and extremely grateful that everything was dispatched and arrived in perfect condition before Christmas. Your customer service is a credit to your business and I wish you every success in the future. Once again many thanks, Regards Mark Yates
I would just like to say how impressed I was with your speedy delivery, I dont think I have ever ordered something from the internet and have it arrive the next day, I will definately be using you again in the future and recommend you to my friends. Thank you very much Liz Southouse
I would just like to say that I used the luv ponies website this year for some stocking fillers for my horse mad daughter and have been really impressed by the personal and efficient service I have received. The delivery is excellent and unlike some of the other websites the products are good quality items and you have a lovely range of ideas for all occasions. I cannot fault your customer service in any way and you have gone out of your way to make me and my daughter happy. Thank you so much and have a lovely Christmas, I shall be in touch for the birthday celebrations soon!
I would just like to say that you really are such a lovely company to deal with. Small order placed yesterday afternoon, received this morning (Saturday) so a big thank you for your brilliant service and excellent quality of items.
I would like to thank you for the lovely duvet sets & tee shirts & hoodies i ordered for my grandchildren for Christmas 2019 obviously they haven’t been given them yet but I’m sure they’ll be thrilled with them. The service & communication from you is first class Yours sincerely Moira Sivell
I’m sure you must be looking forward to Christmas and relaxing after these hectic weeks. Keep up the good work, your stuff is really gorgeous. Kind regards, Alison
I’ve always had good service from luvponies and their products for horse and pony lovers are excellent – especially the personalised items which my great granddaughter loves.
Just a quick email to say a big thank you for the goods I ordered from you last week. The service has been excellent, the first parcel arrived within 48hrs and the second custom made item has just arrived which is lovely and I am sure my granddaughter will love her presents. Thanks again. Anne
Just a quick note to say many thanks for my order that was delivered this morning. I am very impressed with the speed and efficiency of your company and I am very happy with the goods I have received. I am sure that my step-grand-daughter in Australia will be thrilled with her Xmas and Birthday (in January) presents. I really love the horsey sprinkles which I shall include when I wrap her present. Many thanks again, Regards, Heather Lee
Just a quick note to say thank you so much for all your help with my order – I’m sure my daughter will be delighted with the gifts at Christmas – the embroidered towel and hoodie are beautiful! Really impressed with the speed of delivery too- especially for the personalised items. Thanks so much Best wishes Lisa in Inverness
Just received my order of 2 t-shirts for my granddaughter. She is going to be thrilled to bits with them. Very prompt delivery and the addition of the little pony ‘confetti’ was such a nice touch!! Thank you so much. No doubt I shall be ordering from you again soon when my granddaughter discovers your website!! (I’ve put your card in the parcel with t-shirts – I live in Lancashire and she’s in Essex) Once again thank you…reasonably priced also! Kind regards Sue Kirtlan
Just to let you know Beth loved everything; clothes fit and she is so happy with everything else. She is in the middle of doing the puzzleball; I am sure we will be back in the near future for another…do you have the full set in stock? It was so nicely packaged too with a lot of attention to detail. So, all in all, thanks and we’ll be in touch soon.” – Mrs J Jarrett
Just to let you know my order has arrived and how pleased I was with it. The detail of sprinkles and tissue paper wrapping made it a lovely parcel to open and I will be reusing them when wrapping my daughters Christmas present. Many thanks Claire
Just to let you know the parcel arrived safely! Thank you so much for all your help, you were fabulous!! Regards Justine
Just to let you know, my parcel arrived today in plenty of time to go into the girls’ stockings! Thank you so much, still waiting on an order placed weeks ago with Amazon!!! So big brownie points to you! Thanks again, Elizabeth Masson
just to say yet again hugely impressed with the service. it is my daughter’s birthday friday but i really did not expect to receive it so fast, thank you so much it is such a pleasure to deal with such an efficient company, norma
Just to thank you for an outstanding service from you guys reference the replacement book following the damaged delivery last week All received and now wrapped in time for a lucky 10 year old on Christmas Day Highly recommend your company – fantastic! Regards Sam
Just wanted to let you know that the Hearts and Dotty Fleece arrived safely this morning and is absolutely Gorgeous. I am really delighted with the rest of my order. The T-shirts are beautiful, my niece is going to be one delighted little 8 year old next week for her birthday. I will be back to re-order in the future to use my Voucher that you so kindly enclosed. I have told a few friends about your site so hopefully they will have a look at your website and order some items from you as well. Thank You Very Much, Kind Regards Julie
Just wanted to say a big thank you. I got the delivery yesterday. Fantastic!!! Karina
Just wanted to say thank you very much for my delivery of Summer…..my 8yr old step daughter is going to be over the moon when she opens it on Xmas day….. Thank you for such a speedy delivery. Kind regards Lisa Hill
So glad i found luvponies.com what an amazing site, that also has that personal touch. The gift wrap was brilliantly done and the little confetti ponies gave it the finishing touch. My little girl was all smiles! thank you so much ladies for an all round excellent service. Helen Pacey.
Thank you so much. I ordered yesterday afternoon and at 8.o/c this morning I received my order. I am so pleased with the quality of my purchases and extremely pleased with your service. My Grandaughter will absolutely love these presents in her Christmas Stocking!! I will recommend you to anyone I know looking for “anything to do with “ponies and horses”!!! Thanks again Terrie Brooks
Thank you so very much for the Ranch lunch box which I purchased for my 8 year old daughter last week. I have been searching for a horse/pony lunch box since January so was more than pleased to find this one. My daughter was absolutely thrilled with it and is the envy of her school friends at having such a unique and wonderful lunch box. Regards, Debby Causton
Thank you soooo much!!!! The bag came promptly and my daughter took it over to her friend at the weekend and it was a big hit!!!!! You must enjoy a job which makes so many so happy x x x x Thanks a million Luci x x x
Thanks for all the items very, very pleased with them, lovely christmas gifts for my daughter, she is going to be so pleased with them. What a lovely web site you have for all those “Pony Lovers”, wish I was young again! Once again, thank you very much, looking forward to placing an order with you again and letting my friends know what an excellent service and web site you have. Once they all see Leah’s hoody and other items I know that you will have lots and lots more orders!